AgLearn Info

Special Note: You need to access your AgLearn account every 30 days or the account will be deactivated and difficult to reinstate. It is suggested that you schedule this on your work calendar.

AgLearn/eauthentication Accounts

This is a friendly reminder to all of those with Aglearn accounts to remember to log in to your account every 30 days to main access by using your eauthentication User ID and password to get into Aglearn. The CTD recommends setting up a reminder in your Outlook calendar. If you do not take the Information Security Assessment your account will be inactivated, this normally happens around April of each year. If you are locked out of Aglearn, contact the Aglearn helpdesk directly to reactive your account: NRCS.AgLearn@ftw.usda.govIf your eauthentication account is inactivated or your password does not work you need to contact eauthentication helpdesk directly. Here is more information to help you provided from our Washington NRCS partners:

eAuthentication Password Expiry:

Customer eAuthentication accounts expire. Upon expiration, you will be redirected to set a new password at login. If you have forgotten your password or User ID you can use the self-service recovery features on the USDA eAuthentication web site athttps://www.eauth.usda.gov/MainPages/index.aspx by selecting “Update your account”.  Select the Self-Service Password and follow the provided instructions.

If you cannot reset your password, using the self-recovery features, call the eAuth Help Desk at 1-800-457-3642 (Option 1), or send an email to eAuthHelpDesk@ftc.usda.gov. If your email account has changed call, not email the eauthentication Help Desk. The Help Desk will ask a series of questions to help prove your identity. 

  • The standard process is to send the password reset information to the email address in your eAuth account.  If your email is incorrect, you will need to inform the Help Desk If it’s wrong, you will notreceive the password reset email. The Help Desk can provide the password over the phone, if they have fully proven your identity, by answering your security questions.
  •  Once the password is reset. Your will be instructed to go to the USDA eAuthentication web site athttps://www.eauth.usda.gov/MainPages/index.aspx and select  “Update your account”.
  • Login and update your email and other contact information.

Accounts Disabled Due to Inactivity:  

The USDA eAuthentication accounts  will be disabled due to lack of activity.  An account that is disabled state due to inactivity cannot be used until it is re-enabled. Once an account is disabled, you will have to contact the USDA eAuthentication Help Desk to request your account be re-enabled. You will have to prove you are the account holder by answering certain security questions (i.e., PIN, MMN, etc.). You can call the eAuth Help Desk at 1-800-457-3642 (Option 1), or email them at eAuthHelpDesk@ftc.usda.gov  to request assistance.

AgLearn Log-in Info:

Do Not attempt to get a “Level 2 eAuthorization” at this time, as it confuses the process.

Step 1

Complete the NEIS-PII form HERE. (PII stands for Personal Identification Information)
Fax the form to Kathy Dickerson at: 509-323-2939

Step 2

Send an Email to Kathleen.Dickerson@wa.usda.gov
Subject Line should read: "[Your name] NEIS-PII Conservation Plan Course 2017"
So it should read something like: “Jane Doe NEIS-PII Conservation Plan Course 2017”

In the Text include:
“I am trying to get e-authorization to access AgLearn for the Conservation Planning Course2017 “
Your name
Your District (or Work Place)
Phone Number with area code
Email address

Step 3

You will receive an email with directions to log in. Follow the directions and log in to make sure you can access the account.

Step 4

Send an Email to Kathleen.Dickerson@wa.usda.gov
 
Subject Line should read: "[Your name] NEIS-PII Conservation Plan Course 2017"

In the text, notify Kathy that you successfully accessed the new account. Example text looks like:
“I am trying to get e-authorization to access AgLearn for the Conservation Planning Course 2017 “
Your name
Your District (or Work Place)
Phone Number with area code
Email address

You should then have access or receive further instructions.

Special Note: You need to access your AgLearn account every 30 days or the account will be deactivated and difficult to reinstate. It is suggested that you schedule this on your work calendar.